FAQs

Are the rates per person or per room?

All prices, unless stated otherwise on our website, are on a per-room-basis.

Can children share my room?

The Majority of our rooms are one double bed. Children under 3 years of age can sleep for Free in the existing bedding as parents at no additional cost. You must make our reservations team aware prior your arrival to us.  Supplements for our Standard Family rooms and Two Bedroom Family rooms are reflective on our website. 

Do you offer wheelchair accessible rooms?

Yes, the hotel has wheelchair accessible rooms with appropriate accessible equipment, when making a reservation please note on the booking that a wheelchair accessible room is required or call our reservations team directly. Please note that the beds in these rooms have standard double beds only and we do not have an accessible room which is a twin room. 

When is my card charged for my reservation?

Payment Policy: Please note that the majority of our special offers are not charged at the point of booking. Payment is done upon check-in unless you have booked one of our offers that states we take payment in advance. Advance purchase rates are charged in full at time of booking and are non-refundable.

What is the hotels cancellation policy?

Cancellation Policy: Bookings must be cancelled 48 hours in advance of your arriving date. In the event of a no show or a cancellation with less than 48 hours’ notice the first night’s cost of your stay will be charged. For a third-party website cancelation must be processed through their website subject to their terms and conditions.

If I have booked a spa package that includes treatments are the treatments automatically booked?  

No, please note that you must contact the Spa to book in your treatment time, please call the Hotel directly on 09096/30400. 

Breakfast

Breakfast does not need to prebooked 

Breakfast is served: 

Monday to Friday breakfast is served from 7am to 10am

Saturday & Sunday breakfast is served from 8am to 11am 

Dinner:

If you are an overnight guest and your package includes an evening meal then pre-booking would be necessary.

All guests that have an evening meal included will dine in our restaurant, especially on Friday & Saturday evenings as well as Bank Holiday's and peak season dates.

If you wish to dine in our Canal Bar, we do advise prebooking, especially during busy periods.

The last sitting for dinner is 8.45pm.

What is check in time?

Check in is available from 4pm and check out is at 12pm in the Hotel. 

Can we have a Late Check out? 

Yes, late check outs are done on request at a cost of €30 for a 2pm check out. Contact us in advance to arrange this.

 We have two types of rooms which are available :  

1. Standard Family rooms 

These rooms have one double bed and one single bed. 

Upon request we can also pop in a cot free of charge if needed.  

2. Two Bedroom Family rooms 

These rooms consist of two bedrooms which reside in the same room. 

These rooms are perfect for a large family of two adults and two children. These rooms have ample space and we can even add in an extra rollaway or cot two. 

 One room has one double bed perfect for the adults to relax and unwind, while., the children can have fun and play in the Teepee's and enjoy the comfort in their own beds!

Unfortunately, we cannot 100% guarantee availability for an earlier check in. A later check out can be requested at reception at an additional charge.

Yes, there is a hairdryer available in each of our guest rooms.

Is Wifi available at the hotel?

Wifi is available throughout the hotel public areas and bedrooms and is free of charge. Our WIFI should appear on your device as "Shearwater Guest".

Are there smoking rooms available? 

Smoking is not permitted and the Shearwater Hotel is a non-smoking hotel, this includes on our bedroom balconies. Fines apply to guests of €200 that have smoked within the hotel. Smoking areas can be found on the ground floor of the hotel.  

Car Parking?

We offer a complimentary underground car parking facility to all residents.

During peak seasons such as Summer and Midterm Breaks, there is a Kids Club available. Please note that you will need to prebook slots as limited spaces are available.

Please visit our "Kids Zone" page on our website for more information. 

Shear Business

With Six dedicated meeting rooms including an executive boardroom, fully equipped business centre and a self-contained and dedicated pre conference foyer, Shearwater Hotel & Spa can meet all your business needs.

We understand the time and trust invested into planning ahead for meetings and conferences. We know that these events must run seamlessly with acute attention to detail.

Shearwater Hotel & Spa guarantees a truly professional conference experience for your organization. This is a purpose-built conference centre and an excellent central meeting location. Our conference and events team are on hand to answer all questions and will be available on the day of your event.

For a quote, contact our team at events@shearwaterhotel.com or Call 09096 30400

We offer the following:

Accessible location: 15 mins from Athlone, 40mins from Galway, 60mins from Limerick and 90mins from Dublin – located off exit 14 on the N6.

Host 850 delegates theatre style

Flexibility & space for exhibition stands

Built in audio equipment

Outdoor marquee space, ideal for BBQ

Gala dinner facilities catering up to 450 guests

4 breakout syndicate meeting rooms

Flipchart & markers

Notepads & pencils

Bottled mineral water refreshed throughout the day

Complimentary Wi-Fi

Day Delegate Rates From only €32.00

KEY FEATURES

• Individually controlled air conditioning & heating systems
• Latest fully integrated AV technology
• Natural light
• Self-contained and dedicated pre conferencing foyer
• LCD projector and screen
• Podium
• Plasma TV
• Complimentary secure parking